1 Introduction
Welcome to kxi8. This Privacy Policy explains what information is collected when you use the kxi8 platform, how that information is used and protected, and what rights you have. Please read the kxi8 Privacy Policy in full, as it contains important information about your data.
Kxi8 is a trusted online gaming platform for users in Bangladesh. We believe your personal data belongs to you. That is why kxi8 always treats user privacy as a top priority and applies international security standards to protect your information.
This Privacy Policy applies to the kxi8 website, mobile app, and all related services. By using our platform, you are considered to have agreed to this Privacy Policy. If you do not agree, please refrain from using our platform.
Kxi8 is committed to protecting your privacy. We only collect the information we need, never sell it to third parties, and apply internationally recognized security standards.
2 What Data We Collect
Various types of information are collected when you register and use the kxi8 platform. The full details of what is collected are outlined below.
| Type of Information | Example | Purpose of Collection |
|---|---|---|
| Identity-Related | Name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact-Related | Mobile number, email address | Account Communication & Verification |
| Financial Information | Payment methods, transaction history | Deposit & Withdrawal Process |
| Device Information | IP address, browser type, OS | Security & Fraud Prevention |
| Usage Information | Game history, session duration, preferences | Experience Enhancement & Personalization |
Kxi8 only collects information that is strictly necessary to operate the platform, maintain security, and deliver the best experience to users. No unnecessary personal data is collected.
3 How We Use Your Data
Data collected by kxi8 is used solely for specific, legitimate purposes. Every use case is clearly outlined below to ensure full transparency in line with our privacy policy.
- For account creation, management, and verification.
- To process deposit and withdrawal transactions.
- To verify your age and identity in accordance with KYC (Know Your Customer) policy.
- To prevent fraud, money laundering, and other illegal activities.
- To improve customer service and resolve issues.
- To send relevant promotions and bonus offers (with your consent).
- To ensure the security and stability of the platform.
- To fulfill legal obligations and respond to requests from authorities.
- To personalize the user experience and improve our services.
Your data will never be sold or shared with advertisers, data brokers, or other companies. kxi8 uses your information solely for the purpose of operating the platform.
4 How Long Information Is Retained
Kxi8 retains your data only for as long as necessary. Retention periods vary depending on the type of data and the purpose for which it was collected.
- Account Information: For the duration of the active account and up to 5 years after closure.
- Transaction Information: Up to 7 years as required by legal obligations.
- KYC Documents: Up to 5–7 years, in accordance with regulatory requirements.
- Cookie & Session Data: Until the end of the session or up to 1 year, whichever comes first.
- Marketing Consent: Until consent is withdrawn.
Once the retention period expires, data is securely deleted or anonymized and archived. Some data may need to be retained longer due to legal obligations.
5 Information Sharing & Third Parties
Kxi8 never sells your personal data. Information may only be shared with trusted service providers on a limited basis where necessary for platform operations.
- Payment Providers: To process deposits and withdrawals, necessary information is shared with payment partners such as bKash, Nagad, and Rocket.
- KYC Services: Documents may be shared with a licensed third-party KYC provider for identity verification purposes.
- Legal Authorities: Information may be disclosed to relevant authorities in accordance with a court order or government directive.
- Fraud Prevention: Relevant regulatory authorities may be notified in cases of suspected money laundering or fraud.
Any third party with whom data is shared is bound by a strict confidentiality agreement. They may not use your data for any purpose beyond what kxi8 has authorized.
6 Cookie Policy
The kxi8 platform uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.
- Essential Cookies: Required for login sessions and core platform operations. These cannot be disabled.
- Functional Cookies: To remember your preferences, language, and settings.
- Analytics Cookies: To analyze user behavior and improve the platform. These cookies collect anonymized data only.
- Security Cookies: To detect fraudulent activity and protect your account.
You can manage cookies through your browser settings. However, disabling certain cookies may affect the availability of some platform features.
7 Your Rights
As a kxi8 user, you have several important rights over your own data. We fully support and uphold these rights.
Right of Access
You may request a copy of any data kxi8 holds about you at any time.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request the deletion of your data under certain conditions.
Right to Object
You may object to the use of your data for marketing or other specific purposes.
Right to Portability
Request a copy of your data in a portable format at any time.
Right to Restriction
Request that data processing be restricted under certain circumstances.
To exercise any of these rights, contact our support team. We will generally respond to your request within 30 days.
8 Children's Privacy
Kxi8 strictly enforces an 18+ policy. Our platform is not intended for anyone under the age of 18, and we do not knowingly collect data from minors.
If we are notified that a minor's information has been collected inadvertently, we will immediately delete that data and close the associated account.
If your child has accidentally created an account, please contact our support team immediately. We will take prompt action.
9 Security Measures
Kxi8 applies industry-leading security measures to protect your data. Our security infrastructure is regularly reviewed and upgraded.
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Firewall Protection: An advanced firewall system blocks unauthorized access.
- Two-Step Verification: An additional verification layer for sensitive operations.
- Regular Audits: Regular security reviews conducted by third-party security experts.
- Access Control: Only authorized personnel may access specific data, and every access is logged.
- Data Backup: Regular encrypted backups ensure that data is never lost, regardless of circumstances.
Please note that no method of transmission over the internet is completely secure. Always keep your password safe, never share it with anyone, and be cautious when using public Wi-Fi.
10 Changes to the Privacy Policy
Kxi8 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following methods.
- Notification sent to your registered email or mobile number.
- Pop-up notifications when logging in to the platform.
- The last updated date at the top of this page will be revised accordingly.
Continued use of the platform after an updated policy is published will be considered acceptance of the new Privacy Policy. We recommend visiting this page regularly to stay informed.
If you have any questions about this Privacy Policy, please contact our support team. We are always ready to help.